"Consignment details not found" from India Post typically indicates that the tracking information for a specific consignment or shipment is not available in their system. This could be due to various reasons, such as:
1. Not Yet Updated:
The information may not have been updated in the tracking system yet. It's possible that the package is still in transit, and the tracking details have not been recorded or updated in real-time.
2. Incorrect or Incomplete Tracking Number:
There might be an issue with the tracking number provided. It's important to ensure that the tracking number is entered correctly and matches the format specified by India Post.
3. Processing Delay:
The package might be in the process of being sorted or is going through customs clearance, leading to a delay in updating the tracking information.
4. System Error or Technical Issues:
Occasionally, technical glitches or system errors can prevent the tracking information from being retrieved.
If you encounter this message, it is advisable to wait for some time and check the tracking status later. If the issue persists or if you have concerns about your shipment, contacting India Post's customer service for assistance would be a recommended step. They may be able to provide more specific information about the status of the consignment and help resolve any issues.