Unified Darpan Android App Training Course in MISSION KARMAYOGI DIVISION (MKY)
Overview
The Department of Posts is undergoing a transformative change in its Branch Post Office operations by transitioning from the RICT Device to the Unified Darpan Android Application. To facilitate this shift, the Mission Karmayogi Division (MKY) has designed a comprehensive training program for end users.
Purpose of the Training
This training program aims to provide end users with the necessary skills and knowledge for a seamless transition from the RICT Device to the Unified Darpan Android Application. Upon completion of the training, participants will be confident in their ability to operate efficiently in the changed work environment.
Course Modules and Details
1. Introduction and Overview of Unified Darpan Android Application
- Understand the basic differences between the RICT Device and the Unified Darpan Android Application.
2. End to End Process Flow
- Gain insights into the process flow of the Unified Darpan Android App.
3. Utilities
- Explore the options available under the home screen Utilities of the Unified Darpan Android Application.
4. Mail Operations Overview
- Learn about various options available under Mail Operations.
5. Booking Module- Register-Parcel Speed Post Booking
- Understand the procedure to book articles under Mail Operation.
6. Booking Module- Electronic Money Order
- Learn the procedure to book eMO.
7. Booking Module-Product Sale, Biller, Search Cancel Duplicate
- Understand the procedure of Product Sale, Biller collection, and Search/Cancel/Duplicate options.
8. Booking Module-Reports
- Explore options for various reports.
9. Delivery Module
- Learn about various options available in the Delivery Module.
10. Bagging Module
- Understand various options available under the Bagging Module.
11. Unified Darpan Application Core Banking Solution
- Explore various options available under Core Banking Solution.
12. Unified Darpan Application Core Banking Solution - Steps to Open an Account
- Understand the steps involved in opening an account.
13. Unified Darpan Application Core Banking Solution - Steps for Cash Deposit and Withdrawal
- Learn the steps for making cash deposits and withdrawals.
14. Unified Darpan Application Core Banking Solution - Various Options
- Recollect various other options available.
15. Unified Darpan Application Insurance
- Explore various options available under PLI Application.
16. Unified Darpan Application Insurance - New Business Quote and Indexing
- Learn about options for new business quotes and new business indexing.
17. Unified Darpan Application Insurance - Renewal Premium and Policy Details
- Understand options to collect renewal premiums, generate duplicate receipts, and search policy details.
18. Unified Darpan Application Insurance - Surrender, Loan, and Service Requests
- Learn to generate quotes for surrender, loan, and service requests like maturity claim, survival benefit, and death claim.
19. Unified Darpan Application Insurance - Reports and Status Checks
- Explore options to generate reports and check the status of proposals, pending transactions, and update disbursement status.
20. Troubleshooting
- Address some common issues and explore probable solutions.
Participants will emerge from this training program well-equipped to navigate the Unified Darpan Android Application confidently, ensuring a smooth transition in their daily operations.
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