Certainly! Here's a brief paragraph summarizing the topic of the FAQs provided: "In the realm of D-Cube transactions and Aadhaar seeding for POSB accounts, several crucial questions are answered in this comprehensive FAQ section. Covering topics from the installation methods of D-Cube software to the authorization of substitute BPMs and the intricacies of Aadhaar seeding, these FAQs provide valuable insights for users. Whether it's understanding the authorization process, confirming successful Aadhaar seeding, or clarifying eligibility criteria for mobile bill refunds, this FAQ collection serves as an essential guide for individuals navigating the complexities of D-Cube transactions and Aadhaar seeding in the context of India Post."
Q1. Whether substitute BPM or ABPM or GDS can be authorized to perform D-Cube
transactions?
Yes. Substitute BPM/ABPM/GDS can be authorized to perform D-Cube transactions. For this
purpose, user and device details shall be modified against the beat in dopdbtdelivery.in.
Q2. Whether consent on paper is required for D-Cube Aadhaar seeding?
No. D-Cube Aadhaar seeding is based on Aadhaar biometric authentication; hard copy of
consent is not required.
Q3. Whether D-Cube App will work without authorization?
No. D-Cube App requires authorization by Divisional Head. Beat details of Postmen are
uploaded with user and device details at Divisional Office using the email ID of each Divisional Office.
Q4. Whether D-Cube App Aadhaar seeding work can be carried out once the software is
installed at the divisions where the D-Cube Social Security Pension Withdrawal has not been
introduced?
Yes. Provided the user and device authentication details have been uploaded in D-Cube
Server at Hyderabad.
Q5. How can D-Cube be installed?
D-Cube can be installed through the following methods:
- IPPB Mobile: D-Cube software is pushed by IPPB through MDM.
- PMA Mobile with IPPB installed: D-Cube software is pushed by IPPB.
- PMA Mobile (without IPPB installed): Download from https://dopdbtdelivery.in.
- BYOD Mobile device: Download from https://dopdbtdelivery.in after registration.
- IPPB Mobile: D-Cube software is pushed by IPPB through MDM.
- PMA Mobile with IPPB installed: D-Cube software is pushed by IPPB.
- PMA Mobile (without IPPB installed): Download from https://dopdbtdelivery.in.
- BYOD Mobile device: Download from https://dopdbtdelivery.in after registration.
Q6. On Aadhaar Seeding, whether all other benefits such as Kisan Samman Yojana,
Phasal Bima Yojana, and any other DBT are going to be credited to the same POSB account?
Yes. All Aadhaar Based DBT credits are going to be credited to the Aadhaar-seeded account
only. Depositors need to be properly apprised of this while obtaining e-consent.
Q7. How can I confirm that the Aadhaar seeding is completed?
D-Cube shows that the Aadhaar seeding is completed successfully. The statistical
information of Aadhaar seeding office-wise can be seen in
mis.cept.gov.in. D-Cube Team has assured to
provide the information on D-Cube Aadhaar seeding in the dopdbtdelivery web portal itself.
Q8. What is the latest version of D-Cube?
D-Cube Version 1.1.7 is the latest version.
Q9. On the updation of user and device details, whether D-Cube withdrawals can be
paid?
No. Account details need to be updated before one can perform D-Cube POSB withdrawal.
Q10. Whether Aadhaar seeding is only possible for POSB accounts of social security
pensioners?
No. D-Cube Aadhaar seeding can be done for all POSB accounts, irrespective of whether
they are recipients of DBT into their POSB accounts or not.
Q11. Some of the POSB accounts have not even linked with Aadhaar. Can we seed the
aadhaar through D-Cube?
Yes. But if the CIF verification is pending, it shall be carried out immediately. If
there are multiple POSB accounts, these accounts' CIFs need to be merged.
Q12. What may be the reason for the error ‘You are not an authorized user’?
The IMIE number of the mobile number has not been provided properly. Aadhaar No. of the
D-Cube user has not been updated correctly.
Q13. Can BPM/ABPM/GDS on stop-gap be authorized for D-Cube Transactions including Aadhaar
Seeding?
Yes. However, the Head of the Division has to authorize. Proper care shall be taken to
deactivate them whenever the period of stop-gap arrangement is terminated.
Q14. Whether the IPPB / PMA mobile device withdrawn from any End User needs to be
updated?
D-Cube user management and device management need to be updated appropriately with the
details of users and devices from time to time. All instances of the withdrawal of mobile devices
shall be updated by marking the user inactive. If the device is re-allocated to any other D-Cube user,
the details shall be updated in Device Management as well as user management invariably.
Q15. Whether information on IPPB / PMA / BYOD devices needs to be updated in the
Annexure?
Yes. This information may be provided in a separate column.
Q16. Whether Aadhaar seeding of normal POSB account holder not receiving social
security pension through DBT can be carried out?
Yes. Every POSB account can be seeded with Aadhaar Number through D-Cube. There is no
restriction; all POSB accounts can be covered.
Q17. Some Divisions only Annexure-I and Annexure-II have been shared. Whether D-Cube
withdrawal can be introduced?
Yes, provided Account balances (Last balance report) of all the offices in the Division
are shared.
Q18. Whether D-Cube User is restricted to perform Aadhaar seeding for the POSB accounts
of his office only?
No. For any finacle POSB account, the Aadhaar seeding can be done anywhere in the
division.
Q19. Whether the DBT amount credited to POSB account on account of other Govt. schemes
(other than Social Security Pension) can be paid to the depositor?
D-Cube withdrawals can be given in the said account of the social security pensioner.
Q20. Why does the User master and device master have to be supplied for BOs and
Departmental offices separately?
D-Cube ONLINE works for the users and devices mapped to Branch Offices. D-Cube OFFLINE
works for users and devices mapped to HOs / Sub-Post Offices. As such, information has to be supplied
separately.
Q21. What is common in Annexure-I and Annexure-II for D-Cube implementation?
The mobile number in Annexure-I and Annexure-II shall match individually as well as the
total number of mobiles to be used for D-Cube implementation.
Q22. Will BYOD users be eligible for a refund of the mobile bill?
The BYOD devices used exclusively for Aadhaar seeding with a good number of
transactions may be considered for a refund of mobile charges to encourage Aadhaar seeding through BYOD
devices. The number of Aadhaar seeding performed will be a criterion in such cases.